The Guest info App for Guided Tours Custom Tours Mass Tours Documentation delivery Extra services Destination tips Local insights Communication Notifications
OFFER A 24/7 MOBILE CONCIERGE TO YOUR TRAVELERS
Prompt information and documentation delivery, notifications, tips & insights are the true V.I.P. services for any traveler.
Its not about providing the information, but how it is delivered.
well-informed GUESTS follow the rules and leave top reviews
You’ll have less correspondence with travelers, and they’ll have everything they need at their fingertips.
Travelers’ appreciation leads to constant and higher reviews, which leads to better visibility of your listings.
Have a Safe, secure & private booking section on THE Travelers App.
Upload or drag & drop documents to the Travelers App. Download forms or documents from the Travelers App *or sync your current system with ours for ultimate workflow optimization.
Send notifications to the group or individual travelers. Start risk-free today!
Personalize The Guest Info App
MAKE IT YOURS
REAL-TIME ONLINE PERSONALIZATION – NO CODING
Have your mobile concierge ready by the end of today.
As easy as editing a Word document.
Personalize the app – it only takes a few hours.
Provide insights once, not repeatedly.
Send or display a QR code to your travelers to showcase your destination, itinerary, local insights and promote your extra services on spot.
Inform and empower your guests, 24/7.
Work less, provide more & receive repeated bookings and 5-star reviews in return.
Start now.
Make it yours by the end of today
1 – Main screen
2- Categories
3 – Content Page
Document exchange
Make your services smarter.
Mobile apps drive 9x more engagement than mobile-friendly websites.
Guests/Travelers Reviews
Agency provided me with the app. We received an excellent insights about both the city and the place we where staying in. It was a huge help navigating everything throughout our vacations.
Having the tour info in the app made everything smoother. I could check times, maps, and tips without needing to ask or search for them, and I didn’t have to carry papers around!
We receive the app before the trip. App had our itinerary, must-see spots, and even restaurant suggestions. Super helpful, especially in a new city! But the best where notification options for the next day.
The info app made everything so much easier, from fun tips to nearby restaurants. I didn’t have to ask for information once. Everything was right there!
I loved how simple it was to find everything I needed, Wi-Fi, local tips, even how to get food delivered. The app saved me time and stress. Highly recommend.
Thank you for insights. My hotel info and city gudes where amzing help, making my vacation so much more relaxed and a true joy. Thank you for this 5-star service!
14 DAYS FREE TRIAL
No Credit Card Required!
About us and the app
Travel Designed for Your Agency needs
We believe every journey should feel personal, inspiring, safe, and stress-free. Whether you're offering tours, travelings, solo adventurers, couples seeking romance, families with curious kids, business, sport or any other package, we help you with traveler's experiences that truly match your unique travel style.
From cultural tours and local discoveries to family-friendly day trips, luxury getaways, and active adventures, our mobile platform adapts to your needs - making sure every detail is covered.
So you can relax too - and your guests can focus on enjoying the journey, not searching for information.
What Makes Us Different?
Deliver or request documents safely to Travelers app - with push-notifications (plus email or text msg)
Present itineraries in mobile friendly form
Present local insights that go beyond typical tourist spots
Use smart travel tools for clear communication and real-time updates
Support them every step of the way — before, during, and after trips
Our app is designed to be strategically simple, intuitive for both travelers and travel staff.
You can start small and scale only when it makes sense.
Let us show you a smarter, easier way to organize travel - one that’s built for your agency, your guests, and your goals.
FAQ
What is the Guest Info App?
The Guest Info App is a digital concierge and agency-traveler-agency communication platform.
It enables agencies to share everything travelers need before, during, and after the trip - all in one easy-to-use mobile app, including:
trip and destination information
documents and forms
last-minute changes and alerts
proposals and choices (upgrades, options, add-ons)
extra services and offers
The app also includes Notification management, Forms a Smart Review module with an intelligent filtering system that helps agencies boost 5-star public reviews.
All features are delivered through a multilingual mobile app, designed to reduce agency operational workload while improving the traveler experience.
How does it work?
The onboarding
When the Agency creates a Group or a Traveler Account, the traveler automatically receives a QR code / smart link by email.
The onboarding process takes about 1–2 minutes.
When the traveler scans or clicks the QR code, the app automatically loads:
the correct Destination content, and
a secure Booking Module for document exchange (visible only to that traveler).
No login is required — the QR code itself secures the documents.
Destination content
Each destination presents:
Trip & destination information
Local insights and recommendations
Contact links
Other useful and relevant information related to the trip
Booking Module (private area)
The Booking Module is a private section for travelers where the Agency can upload documents:
for an individual traveler, or
for the entire group
Travelers can also upload documents directly to the Agency’s portal via:
Pre-Check-In (for themselves or the whole family)
Custom forms created by the Agency
Pre-Check-In & Forms
Both Pre-Check-In and Forms support:
Mandatory fields, ensuring all required data is completed correctly (IDs, photos, documents, etc.)
All submitted documents are delivered to:
the Agency portal, and
the Agency’s email inboxes
Notifications & communication
All actions are connected with push notifications:
The Agency can request documents via notification
The Agency can notify travelers when a document is uploaded
Additional notifications include:
last-minute changes
alerts and updates
offers and important announcements
A tour guide can also send mobile notifications directly from the phone.
The Smart-Review
The Smart Review Module helps agencies collect more positive public reviews while handling less satisfied feedback privately.
After or during the trip, travelers can receive an automated or manual review request via push notification.
The review flow works as follows:
Travelers who select a 5-star rating are guided directly to public review platforms (e.g. Google, Tripadvisor, Trustpilot, etc.).
Travelers who select less than 5 stars are redirected to a private feedback form, visible only to the Agency.
This allows the Agency to:
resolve issues before they appear on public platforms
improve service quality based on real feedback
prevent unnecessary negative public reviews
Additional features
New locations and destinations can be created by the Agency on demand
Existing locations can be duplicated via copy/paste, including:
forms
content
settings and data
Guests can share public destination information with friends using the share icon — turning every satisfied traveler into a brand ambassador
All booking data and documents remain securely stored and protected
How fast can I launch the app?
Go live in one day and start sharing your app with your guest travelers.
The app comes template-ready, so you simply log in, add your content and documents, and personalize everything in real time.
Once ready, share your QR code or SmartLink and make the most of your digital notepad for travelers.
Can I edit the content easily?
Yes! Our user-friendly online platform makes personalization effortless and efficient, helping you showcase your unique style and the true value of your location.
Editing content is as simple as using Microsoft Word - just make your changes in the online portal and refresh the app to see them live instantly.
Set it up once and start optimizing your workflow while earning guest support, again and again.
How can my guest receive the app?
Both the QR code and Smart Link automatically open the app download page on the correct platform (App Store, Google Play, or Huawei).
It takes about 1-2 minutes to install the app - no login or signup is required.
What is covered in the price?
Every plan includes multilingual support, GDPR compliance, QR & SmartLink access, modules like Push Notifications, Pre Check-in, Forms, Action options, and Smart Reviews. Plans start at €99 a year.
There’s is limit to 10 users per account. Add 10 more users for the initial price of the setup.
Destination bundle start at 3€ per destinantion.
How will this app ease our business and increase profits?
You can also use the app, and forms, to promote paid services or local partners such as additional servicess/experiences.
Can I cancel my subscription?
Yes, at anytime, via Profile > Subscription.
There’s no long contract, fine print or hidden fees.
Cancel subscription at any time, for no reason at all.
Can I manage several destinations?
Yes. You can handle 100's of destinations from one dashboard and duplicate them easily.
