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Guest Info App Happier Guests, Better Reviews.

The digital guest guide and Airbnb host app trusted by hosts on Booking and Vrbo. Save time, reduce guest questions, and get more 5-star reviews.

Guest Info App share

Make hosting simpler and guests happier with one easy-to-use mobile app 

Why Hosts Love Guest Info App

Hosts choose The App because it saves time and improves guest communication. Whether you host on Airbnb, Booking, or Vrbo, Guest Info App keeps your guests informed, saves you time, and improves reviews.

  • Guests scan a QR code → get nearby recommendations, check-in guide & house rules instantly.
  • No more endless messages or “where’s the key?” texts.
  • Offer your guests additional value by providing nearby info and recommendations.
  • Get more 5-star reviews by providing important information, tips or solving small problems before they appear.
  • Multilingual & GDPR-compliant for international guests.

Stand Out by Offering a Mobile Concierge Your Guests Will Love

Provide the information, instructions and insights once – not daily, and be prompt ahead of time, 24/7.

Its not about offloading the tips, but when and how the insights are delivered.

How It Works?

Step 1: Guest scans your QR code

Guest Info App QR location scan

Step 2: They receive your info and insights

Guest Info App

Step 3: Everything is at their fingertips

Guest Info App Content

Step 4: Fewer questions, more 5-star reviews

Guest info App Review filter

Everything your guests need – before, during, and after their stay.

 Trusted by Properties Across Europe

 

MAKE IT YOURS

Real-time personalization. No coding required.

Have your digital guest guide up and running by the end of today – it only takes a few hours.

1️⃣ Add your logo, colors, and cover photo.
2️⃣ Customize your content – inside info, local tips, and contact details.
3️⃣ Share instantly with guests via QR code or SmartLink, even before they arrive.

Your app, your style – updated anytime, from any device.

Give guests a clear digital guide to your property – everything they need to know in one place.
From Wi-Fi codes, smart-TV setup, and appliance instructions to house rules, parking info, heating and cooling, recycling, and emergency contacts – all accessible through your digital guestbook or guest app.

Providing these insights helps prevent misunderstandings, reduces repetitive questions, and keeps every vacation rental stay smoother and safer.

Help your guests explore like locals with personalized recommendations in your digital guest app.
Share your favorite restaurants, cafés, bars, local shops, and insider tips on what to see, what to visit, and which tours or experiences to try.

Include transportation options – taxi numbers, shuttle services, bus routes, or parking spots – so guests can easily move around and enjoy the area.

Add maps, directions, and GPS links for nearby beaches, parks, trails, museums, and attractions.

By curating these local insights, you make every stay more personal and memorable –  guests appreciate hosts who help them discover the best of your destination.

Make sure your guests have everything they need right at their fingertips with the Contacts section of your guest app.

From your property’s GPS location, emergency and safety numbers, and taxi or shuttle services, to home food delivery options with clear instructions – everything is just one tap away.

You can also include trusted local partners such as a doctor, pharmacy, beauty salon, or veterinarian, so guests feel safe and cared for throughout their stay.

It’s a simple way to provide peace of mind and create a professional, guest-first experience for every stay.

Choose Your Guest Info App Plan

Simple, transparent pricing for every property type – perfect for Airbnb hosts, vacation rentals, boutique hotels, campsites, and property managers.
All plans include multilingual support, GDPR compliance, and instant setup.

200
399 / per year
Please contact us
For larger org. and custom requirements.

14 DAYS FREE TRIAL

No Credit Card Required!

Smart services

 

Personalized mobile apps
create huge positive impact on guests.

Guest Info App share

FAQ

 

What is the Guest Info App?

The Guest Info App is a digital concierge and agency-traveler-agency communication platform.

It enables agencies to share everything travelers need before, during, and after the trip - all in one easy-to-use mobile app, including:

  • trip and destination information

  • documents and forms

  • last-minute changes and alerts

  • proposals and choices (upgrades, options, add-ons)

  • extra services and offers

The app also includes Notification management, Forms a Smart Review module with an intelligent filtering system that helps agencies boost 5-star public reviews.

All features are delivered through a multilingual mobile app, designed to reduce agency operational workload while improving the traveler experience.

How does it work?

The onboarding

When the Agency creates a Group or a Traveler Account, the traveler automatically receives a QR code / smart link by email.

The onboarding process takes about 1–2 minutes.

When the traveler scans or clicks the QR code, the app automatically loads:

  • the correct Destination content, and

  • a secure Booking Module for document exchange (visible only to that traveler).

No login is required — the QR code itself  secures the documents.


Destination content

Each destination presents:

  • Trip & destination information

  • Local insights and recommendations

  • Contact links

  • Other useful and relevant information related to the trip


Booking Module (private area)

The Booking Module is a private section for travelers where the Agency can upload documents:

  • for an individual traveler, or

  • for the entire group

Travelers can also upload documents directly to the Agency’s portal via:

  • Pre-Check-In (for themselves or the whole family)

  • Custom forms created by the Agency


Pre-Check-In & Forms

Both Pre-Check-In and Forms support:

  • Mandatory fields, ensuring all required data is completed correctly (IDs, photos, documents, etc.)

All submitted documents are delivered to:

  • the Agency portal, and

  • the Agency’s email inboxes


Notifications & communication

All actions are connected with push notifications:

  • The Agency can request documents via notification

  • The Agency can notify travelers when a document is uploaded

Additional notifications include:

  • last-minute changes

  • alerts and updates

  • offers and important announcements

A tour guide can also send mobile notifications directly from the phone.


The Smart-Review

The Smart Review Module helps agencies collect more positive public reviews while handling less satisfied feedback privately.

After or during the trip, travelers can receive an automated or manual review request via push notification.

The review flow works as follows:

  • Travelers who select a 5-star rating are guided directly to public review platforms (e.g. Google, Tripadvisor, Trustpilot, etc.).

  • Travelers who select less than 5 stars are redirected to a private feedback form, visible only to the Agency.

This allows the Agency to:

    • resolve issues before they appear on public platforms

    • improve service quality based on real feedback

    • prevent unnecessary negative public reviews


Additional features

    • New locations and destinations can be created by the Agency on demand

    • Existing locations can be duplicated via copy/paste, including:

      • forms

      • content

      • settings and data

    • Guests can share public destination information with friends using the share icon — turning every satisfied traveler into a brand ambassador

    • All booking data and documents remain securely stored and protected

How fast can I launch the app?

Go live in one day and start sharing your app with your guest travelers.

The app comes template-ready, so you simply log in, add your content and documents, and personalize everything in real time.

Once ready, share your QR code or SmartLink and make the most of your digital notepad for travelers.

Can I edit the content easily?

Yes! Our user-friendly online platform makes personalization effortless and efficient, helping you showcase your unique style and the true value of your location.

Editing content is as simple as using Microsoft Word - just make your changes in the online portal and refresh the app to see them live instantly.

Set it up once and start optimizing your workflow while earning guest support, again and again.

How can my guest receive the app?

Both the QR code and Smart Link automatically open the app download page on the correct platform (App Store, Google Play, or Huawei).

It takes about 1-2 minutes to install the app - no login or signup is required.

What is covered in the price?

Every plan includes multilingual support, GDPR compliance, QR & SmartLink access, modules like Push Notifications, Pre Check-in, Forms, Action options, and Smart Reviews. Plans start at €99 a year.

There’s is limit to 10 users per account. Add 10 more users for the initial price of the setup.

Destination bundle start at 3€ per destinantion.

How will this app ease our business and increase profits?
Guest Info App is the easiest mobile application for improving communication, workflow organization, administration and reviews.
Clear communication means better guest experiences, incl. better dokument fulfilment and delivery, higher 5-star reviews and more.
By giving guests clear, personalized information and local recommendations, you create a smoother trip and higher satisfaction - which means more 5-star reviews, repeat bookings, and referrals (via share button).

You can also use the app, and forms, to promote paid services or local partners such as additional servicess/experiences.
Even after checkout, guests will keep your app's information as a personal value and memory which can easily share it  - extending your visibility to attract new bookings.
Can I cancel my subscription?

Yes, at anytime, via Profile > Subscription.

There’s no long contract, fine print or hidden fees.

Cancel subscription at any time, for no reason at all.

Can I manage several destinations?

Yes. You can handle 100's of destinations from one dashboard and duplicate them easily.

app in use
Guest Info App in use

About US

The Guest Info App was created by travelers – for travelers.
After years of staying in short-term rentals and boutique hotels, we kept running into the same frustrations: self check-in with no guidance, confusion about how things work, missed local experiences, and endless last-minute questions.

We realized one thing – hosts want happy guests, but communication gaps often ruin the experience.

That’s why we built Guest Info App, a fully customizable digital concierge and guest communication app that helps hosts deliver the right information at the right time – automatically, and in any language.

With Guest Info App, hosts can:

  • Share house rules, how-to guides, Wi-Fi details, and local tips in one place.

  • Promote local services and upsells (like transfers, dining, or tours).

  • Reduce repetitive messages and prevent negative reviews.

  • Collect guest feedback privately before it becomes a public complaint.

Think of it as Notion meets hospitality – a simple, modern guest app for Airbnb, Booking, and vacation rental hosts that’s easy to set up, personalize, and scale.

Today, Guest Info App helps Airbnb Superhosts, boutique hotels, campsites, and travel agencies across Europe create smoother, more connected guest experiences. And we’re just getting started.